Refund Policy

Logic Systems Studio

← Back to Home

Last Updated: May 2026

Thank you for choosing Logic Systems Studio and our application, Invenly.

1. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Because Paddle processes your payments, all refunds are ultimately issued and handled by Paddle in accordance with their Buyer Terms and Conditions.

2. General Refund Guidelines

As Invenly offers a free tier that allows you to fully test the basic functionality of our application, we encourage all users to ensure the software meets their needs before upgrading to a paid subscription.

However, we understand that exceptional circumstances may occur. We typically authorize refunds in the following scenarios:

Technical Issues: You encounter severe, reproducible bugs that prevent you from using the core features of your purchased tier, and our support team cannot resolve the issue within a reasonable timeframe.
Accidental Renewals: You forgot to cancel your subscription and request a refund within 48 hours of the renewal charge, provided you have not actively used the premium features during this period.
Duplicate Charges: You were incorrectly charged multiple times for the same billing cycle.

3. Non-Refundable Situations

We generally do not issue refunds for:

Lack of usage of the software after purchase.
Failure to read the Terms of Service or Subscription Tier limits prior to purchase.
Data loss situations (as stated in our Terms of Service, data backup is the user's sole responsibility).

4. How to Request a Refund

To request a refund, please contact us directly at MikiDaniel85@gmail.com with your email address associated with the purchase and the reason for the refund. We will review your request and, if approved, instruct Paddle to process the refund on your behalf. Alternatively, you may contact Paddle's buyer support directly.

5. Effect of Cancellation and Refund

If your refund is processed, your subscription will be immediately terminated, and your account will be downgraded to the Free Tier. Any data exceeding the Free Tier limits may become inaccessible or require manual deletion to comply with limits.